30-Day Hassle-Free Returns

30-Day Hassle-Free Returns

Your satisfaction is our top priority! If for any reason you're not 100% satisfied with your purchase you may return your item for exchange or refund.

We Have 3 Return Options

1) Exchange for a different size, or item of equal or lesser value. You will be sent a prepaid shipping label at no cost to you, and the exchange will be processed as soon as we receive the item. 

2) Return for store credit. You will be sent a prepaid shipping label at no cost to you, and the as soon as we receive an item, you'll receive a MeMoi.com gift card code valid for 30 days. 

3) Return for refund. You will be provided with a shipping label. The cost of the shipping label will be deducted from the refund. As soon as we receive the products back, we'll issue a refund to your credit or debit card. 

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. 

We also do not refund the original shipping and handling that you paid on the order. 

Sale items

No return on sale items.

Alternative Method 
If you prefer you may mail your return to us:
MeMoi / Returns Department
1227 West St. Georges Avenue
Linden, NJ 07036 

Please include in your package a note stating the reason for your return and the original receipt. 

Please note we can only accept returns and exchanges with a copy or your MeMoi order number.

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